It is the policy and procedure of Leslie Phillips Seminars® to provide our customers with their certificate at the end of each seminar, when live in person. Webinar certificates are emailed within 10 business days to the email address provided upon registration and attendance of the webinar. Because we provide this in person, at the conclusion of all seminars, and within 10 business days to the email address the attendee registered with, the following policy is adhered to:
1. If a customer loses, misplaces, or otherwise cannot find their certificate that was originally provided which includes incidents of email returns or non-responses due to supplying us with an incorrect email address at the time of registration and attendance of webinars, Leslie Phillips Seminars® will provide an additional certificate electronically with an administrative charge of $30.00. This includes if a customer contacts us to state they did not receive their certificate by email and we can provide documentation that it was sent to the email address provided. In this instance, Customers should contact email@example.com for instructions for payment.
ADDITIONAL RESEARCH FEE: While we understand that mishaps occur, unfortunately we have received an increase in customers contacting us, stating they know they attended a seminar, but do not know the date or the title of the seminar. In this instance, they are requesting staff to look through records for large spans of time, often including an entire year or more, to determine their attendance and then create and send certificates. This creates additional time for staff, outside of the norm, when a customer does not know the date and/or title of the seminar. Therefore, an additional fee of $20.00 will be charged in cases such as these and will be due BEFORE staff begin this review process.
2. If a customer requests a certificate to be mailed through the United States Postal Service, Leslie Phillips Seminars ® will mail the certificate with an administrative charge of $40.00. Customers may contact firstname.lastname@example.org for instructions for payment.
Leslie Phillips Seminars® employs qualified trainers with many years of education and experience within the industry of mental health to present seminars that meet continuing education requirements for mental health and substance abuse professionals. Interested in our services? Need a presenter? Please contact Leslie Phillips, LPC-SC, NCC at (256) 690-4982 for more information! Our mission is to strive to provide quality educational opportunities at an affordable rate! Quality education can be affordable and local to the Northern Alabama area!
APPROVED CONTINUING EDUCATION PROVIDERS
Leslie Phillips Seminars® has been approved by NBCC as an Approved Continuing Education Provider. ACEP No. 6667. Programs that do not qualify for NBCC credit are clearly identified. Leslie Phillips Seminars® is solely responsible for all aspects of the program. Leslie Phillips Seminars® has been approved by the Alabama Board of Social Work Examiners as an approved education provider, ACEP No. 0516.